Deposits / Prepayments
The guest will be charged a deposit/prepayment of the cost of the first night after reservation and the remaining amount in the 14 days before arrival.
Cancellations:
The guest will be charged the cost of the first night if they cancel after reservation and the total price of the reservation if they cancel in the 14 days before arrival.
Cancellation Because of Covid:
If you have a booking with us and state or federal governments close the borders then we will convert the amount you have paid into a travel voucher valid for 12 months from the date of amendment.
Travel insurance is recommended for all bookings to provide adequate protection against cancellation of travel.
Cancellations must be made directly to the property by phone 0432 868 402.
Privacy Policy
Bellevue Bed and Breakfast respect your right to privacy and comply with our obligations under the Data Protection Act. The purpose of this Privacy Policy is to outline how we deal with any personal data you provide to.
Our privacy policy is set out in detail below. We are committed to protecting the personal information you give us and telling you how we use the information we gather about you.
Any changes to this policy will be posted here. By visiting this website, you are accepting the terms of this Website Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.
This Privacy Notice explains how we at a Bellevue Bed and Breakfast use any personal information we collect about you.
What information we collect about you
When you make a booking with us we collect the names of all the guests who will be staying, the Home address, email address and telephone number of the person making the booking. We also collect a debit or credit card number to take the deposit equal to the first night of your stay.
How we use the information we hold on you
We use your home address as part of the card payment processing to validate the card.
We will use your email address to send you confirmation of the booking and an email with more details on how to find us and other information you may find useful for your stay.
After your stay you may receive an automatic email from our booking system asking you to fill in a feedback form. We also send you an additional email checking everything was ok with your stay and offering you ways to stay in contact with us by social media or email if you choose to do so.
We may use your telephone number to contact you if there is an emergency and/or we have been unable to contact you by email.
How is your data stored?
All of the personal and debit/credit card data you supply us, as part of the booking process, is stored securely on a third party system. Update247
Neither we nor Update247 will share your information with any third party unless there is a legal reason for doing so.
Marketing
We would like to stay in touch with you to send information about the B&B, any special offers we may have or local events. We send occasional emails to people on our distribution list. The distribution list is managed by a secure third party, Mailchimp.
Neither we nor Mailchimp will pass your details onto any third party
Guest Registration
We are required by law to collect the following information on all our guests. We do this by asking you to complete a registration form on arrival.
We will keep these forms safely in a locked filing cabinet. We are required to keep these registration forms for a year and show them to a police officer if they request to see them. We will destroy these forms 12 months after your stay.
Access to your information
You have the right to request a copy of the information we hold about you. If you would like a copy of this information please email us at stay{at}bellevuebnb.com.au
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
You can set your browser not to accept cookies. See www.aboutcookies.org for more information.